Terms & conditions

In this policy “we”, “us’ and “our” means Kerryn-Leigh ABN 37363463747, its subsidiaries and affiliated companies.

Please read this policy carefully as it describes the way in which we collect and handle your personal information. We may update or revise this policy from time to time. If we elect to update or revise this policy, we will post the date on which that revision takes effect at the end of this policy. Please be aware that you have no obligation to provide any personal information requested by us. However, if you choose to withhold your personal information, we may not be able to provide you with the services or products that depend on the collection and use of that information.

1. Our privacy commitment

We recognise the importance of, and are committed to, managing any personal information that we collect in compliance with the Privacy Act 1988 (Cth), which includes the Australian Privacy Principles, and other Australian privacy laws (together, “Privacy Laws”).

2. How do we collect personal information?

Where possible, we collect your personal information directly from you. This collection includes through your:

• Entry into promotions or competitions;
• Answers to surveys;
• Signing up to our daily newsletter;
• Registration to attend events;
• Application for an internship or employment with us;
• Communications with us such as telephone calls and emails regarding
• Services and products;

3. What personal information do we collect?

The personal information we collect varies depending upon the purpose of the collection and the product or service we are providing you. Generally, we

collect the following types of personal information:

• Name and address; and
• Telephone/e-mail contact details

However, for certain purposes, such as when you buy any of our products, we will collect additional personal information such as your address and credit

card details.We generally do not collect sensitive information that is associated with an identifiable individual.

4. Why do we collect and use your personal information?

We will collect your personal information if it is reasonably necessary for the performance of our business activities and functions, which includes providing a range of products and services to you, some of which are listed below.

4.1 Registration for digital newsletter subscriptions

We collect personal information from individuals who subscribe to our newsletter in order to send the newsletter and to confirm whether they would

like to receive promotional materials in the future.We will also seek your consent to send to you promotional material and special offers and to allow specifically selected partners to send to you offers of discounts or other benefits. Where you consent, we will periodically send you offers we consider may be of interest to you.

4.2 Sales Promotions, Competitions, Surveys and registration to attend our

events

We collect personal information when you respond to one of our promotions, competitions or surveys or when you register to attend an event in order to

inform you if you have won a prize, to place you on a guest-list to the event and to help us better understand what products and services you would like to

receive information about in the future.

 

5. Third party websites

When you click on advertisements or links on any of our websites you may be redirected to a third party website. The linked websites are not under our control and we are not responsible for the conduct of companies linked to our websites. By placing a link to a particular product, we are in no way endorsing that product. We recommend that, before disclosing your personal information to a website to which you were redirected from an advertisement, you read that website’s privacy policy and terms of use/service.

6. Anonymity and use of a pseudonym

You may request at any time that you remain anonymous, or choose a pseudonym, when dealing with us. To the extent that it is lawful and practicable for us to enable you to do so, we will grant such a request.

7. How to make a complaint

If you wish to make a complaint please contact our team using the contact details.

We undertake to acknowledge and investigate any complaint promptly and will respond to written complaints within a reasonable time from the date of receipt.